Privacy Policy

We collect information you give us directly and information generated by using the site:

• Account details — name, email address, and phone number when you sign up or sign in.
• Order details — delivery address, city, and the items you purchase.
• PTA approval details — where required, device IMEI and identity information you provide to complete a PTA-approved checkout.
• Usage data — pages viewed, searches, and general device/browser information, collected automatically to help the site work correctly.

• To create and manage your account, and to process and deliver your orders.
• To communicate with you about orders, delivery, and customer support requests.
• To submit PTA approval requests on your behalf where applicable.
• To improve the website, our product catalogue, and the overall shopping experience.
• To detect and prevent fraud, abuse, or activity that violates our Terms & Conditions.

We use cookies and similar technologies to keep you signed in, remember your cart and wishlist, and understand how the site is used. You can control or disable cookies in your browser settings, though some parts of the site may not work correctly without them.

We do not sell your personal information. We share it only where necessary to run the business:

• With courier and delivery partners, to get your order to you.
• With payment processors, once online payment options are introduced, to process transactions securely.
• With PTA or telecom authorities, where required to complete a device approval you requested.
• When required by law, regulation, or a valid legal request.

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or loss. No method of transmission or storage is 100% secure, but we work to keep your data safe at every step.

You can review and update your account details at any time from your account page. To request deletion of your account or personal data, contact us using the details on our Contact Us page.

ScrollNShop.PK is not directed at children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with an updated "Last updated" date above.

Questions about this Privacy Policy? Reach us via the details on our Contact Us page.